Privacy Policy

Privacy Policy

Emphasizing its respect for the privacy of its users, ArtChart requests specific information from users when registering, commenting, or using certain features of the Website to provide safe and secure services. For example, phone numbers and email data are required to process and access reports and newsletters. All ArtChart activities are legal and based on the rules of e-commerce, which is defined for legal processes related to the purchase of subscriptions. It is to be noted that only information including address, phone number, and email the user has registered is acceptable, and all correspondence and responses of ArtChart Company are made through these pieces of information.

Therefore, entering the user's address, email, mobile, and phone numbers is considered confirmed information. If the information above is not entered correctly or entirely, ArtChart may request additional information from the user to ensure the accuracy and certainty of the registration.

Artchart website also collects the following information anonymously from the system when installing or using the application with the user's permission. This information is collected to study the causes of error, troubleshoot systems, and improve the user experience when using the ArtChart website and application. Moreover, this information is used for marketing research, related services, and offers. This data is used in a way that does not directly relate to a specific person.

  • Device type, language and type of your device's operating system, Android ID and Android device ID, searches performed on the Website and ArtChart application and selected results, duration and periods of your use of ArtChart, technical information, and server reports, including Network type and browser type and version.
  • This information is merely used by ArtChart and will not be shared with any other business partner. If the user requests, the previous data will be deleted, and this information will not be collected after that.

Moreover, in case of any interruption, the following information is collected to study the cause and fix the error:

ArtChart, like other websites, uses IP aggregation and cookies. A cookie is a file created by a browser at the request of a site and allows you to save your visits and customize them for the site. Many browsers allow you to disable cookies; for this purpose, you can read the browser guide. But ArtChart protocols, servers, security layers, and appropriate data management practices always protect users' information and prevent unauthorized access. The responsibility for any misuse lies with the offending person or persons, and Artchart reserves the right to object and prosecute.

ArtChart sends emails or text messages to members of the Website to inform them of events and news, special services, or promotions. If you do not wish to receive ArtChart emails and newsletters, you can tap the unsubscribe button at the bottom of the email page. No further action to unsubscription will be considered as consent to receiving emails and messages and shall deprive you of the right to object.

ArtChart may send survey forms to some users or customers via social networks or text messages from its phone numbers listed in the Contact Us section.

ArtChart may edit users' comments to comply with the rules of the Website. Also, if the comment or message sent by the user is subject to instances of illegal content, ArtChart can use the recorded information for legal action. Users, while using the services of the ArtChart website, grant ArtChart the right to edit and use the information within the framework of the rules mentioned above and deprive them of the right to object.

Indeed, users are responsible for maintaining the password and username, and therefore users should not disclose this information to another person to prevent any possible misuse. If the user assigns their mobile number to another person, to avoid abuse or potential problems, users should change their mobile number in the profile and register a new number.

The user is liable for any possible damages resulting from those mentioned above by the user, and the user deprives him of the right to make any claim against ArtChart. ArtChart keeps users' personal identities confidential and does not transfer their personal information to any other person or organization unless it is required by a competent judicial or administrative authority or following the current laws and regulations of Iran to provide them to the competent authorities. In these cases, ArtChart has no legal liability for damages, and users have implicitly waived any right to object by expressing their consent to using the Website Services.

ArtChart does its best to protect the information and privacy of its users and hopes to provide a safe, comfortable and enjoyable shopping experience for all.

If you have questions, please follow the channels addressed in the "Contact Us" section.